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Web Php mysql salon management CRM APPLICATION
(please contact us for a demo url)
Features :-
This project is intended as a turn key solution to the appointment
scheduling and day-to-day operation of a salon or day-spa.This
is basically a salon management tool which includes features
for customer relationship management (CRM) and for reporting/data analysis.
* Clients of a particular salon can login and fix a tentative appopintment
for a particular day.
* Salon owner can then view the tentative appointment and either
put the appointment under waitlist or can confirm it based on the availability
of the personnel.
* The appointment is closed after the client comes in for the appointment.
Functionalities:
* The Supervisor or the superadmin can create multiple salon owners
and in doing so can fix the access permissions for the salon owner
and each salon owner can control more than one location simultaneously
based on the product they had purchased.
* Like wise the salon owners can create other users and can set
access permissions for them .
* Salon owners can fix the location work schedule, add personnel
fix the work schedule for the personnel, add services and can also
add clients.
* Customer RelationShip Management Features DONE :
1)Birthday Greetings
2)Elapsed Time Reminders
3)Appointment Reminders
4)Mass Emails
5)Promotions and Specials
* Reports:
1)Reports were done for closed/Cancelled/Open/Waitlist appointments.
The reports was shown also as a bar chart(GD was used) and can be filtered based
date/personnel/service
2)The following Business Analysis Reports were done:
i) By Service
ii)By Service Profitability
iii)By Personnel
iv)By Personnel Profitability
v)By Clients
vi)By Clients Profitability
vii)By Clients Frequency Pool
viii)By Clients Frequency Pool Profitability.
3)While fixing Appointments,the navigation panel was made
so easy by displaying the appointments in the calendar mode.
For a day, All the appointments were shown on a time basis.
and the appointments were also shown in the day/week/month and the year mode.
4)Search functionality for Clients/Personnel and Appointments.
5)Login History.
6)Personalized switchboard panel.
7)Client history (May be lateness/no shows or frequent cancellations)
8)Time zone
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